Orders & Shipping
Orders & Shipping
TennisSpy.com are confident about the transaction security and protecting your tranction against fraudulent use of a credit or debit card as a result of purchases made with us, we back every purchase with a security guarantee.
1. All tranactions are encrypted meaning all your personal information including credit or debit card number and name and address are not transmitted in a form that can be read if intercepted.
2. In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges or may limit your liability to just £50.00.
3. Because all orders are processed by Amazon.co.uk, they will cover your liability up to £50.00 provided that the unauthorised use of your credit or debit card resulted through no fault of your own.
Please Note: this guarantee only applies to credit or debit card purchases made using Amazon.co.uk's secure server and covers a maximum liability of £50.00. In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.
Placing your Order
Your order is placed by using our secure website. Your details are guaranteed 100% secure.
For more information on placing your order, please visit our placing your order help page.
Shipping and Delivery
We offer a wide range of flexible shipping options to ensure you get your items exactly when you want them.
We have teamed up with Amazon to provide you the best possible service. More information on shipping costs and times can be seen on the Amazon Shipping Help Page.
Managing Your Order
All orders placed on the TennisSpy.com website are processed by Amazon, this enables you to manage your order via the Amazon.com website. You will be emailed when your order is placed, when it is dispatched and for any other important information. Should you wish to change or cancel your order you can also do this via the Amazon website.
You will not be charged for your order until the items have been shipped.